Cancellation & Refund Policy

No Refund Policy

Once a registration is completed and payment is successfully made for any course, workshop, or service offered by eSkills Web, no refunds will be issued under any circumstances.

This includes but is not limited to:

• Change in personal circumstances
• Scheduling conflicts
• Failure to attend the course/workshop
• Technical issues not caused by eSkills Web
• Job changes or relocations
• Medical emergencies
• Financial difficulties
• Dissatisfaction with course content

Cancellation Policy

Participants may choose to cancel their enrollment at any time. However, please note that cancellation does not entitle the participant to a refund.

Important: Access to course materials and support may be revoked upon cancellation. Once you cancel your enrollment, you will lose access to all course content, learning materials, and instructor support.

Exceptional Cases

Refunds may only be considered in exceptional cases at the sole discretion of the eSkills Web management, such as:

• Course Cancellation by eSkills Web: If we cancel a course or event due to unforeseen circumstances
• Duplicate Payments: If you accidentally made multiple payments for the same course
• Technical Error: Payment processing errors on our end that result in incorrect charges

Note: All refund requests are subject to review and approval by eSkills Web management. Processing of approved refunds may take 7-14 business days.

Request Assistance

To request assistance in exceptional cases, please contact us with your full name, registration details, and reason for the request.